Compassionate In-Home Care Services for Seniors and Adults across Illinois, Tennessee and Kentucky

Who We Are

Absolute Home Care Plus is a home care company built on compassion and reliability. We provide client-centered support so seniors and adults can live safely and independently at home. Families choose us for clear communication, dependable scheduling, and caregivers who treat every client with respect, patience, and genuine kindness, offering steady reassurance day after day.

As a home care company throughout Illinois, Tennessee, and Kentucky, our caregivers coordinate with families, follow care plans, and focus on dignity and safety. If you need licensed home care, we’re ready to help. We serve Will, Grundy, Kankakee, Iroquois, Livingston, and LaSalle Counties in Illinois, Benton, Henry, Carroll, Humphreys, Houston, Stewart, Weakley, Henderson, Gibson, and Decatur Counties in Tennessee, and Calloway, Graves, and Marshall Counties in Kentucky.

Our Why

Absolute Home Care Plus was not created from a business plan — it was born from personal experience.

When our grandmother — Donna’s mother — began needing in-home support, our family entered the world so many of our clients’ families now walk through. We searched for care that would treat her with dignity, patience, and compassion. What we found fell short of what we would want for someone we loved so deeply.

We weren’t looking for someone to simply complete tasks. We wanted someone who would sit with her, speak gently to her, understand her routines, and protect her sense of independence. We wanted professionalism — but we also wanted heart.

So we decided to build what we could not find.

In 2014, Absolute Home Care Plus was founded with a clear purpose: to create an agency that families could trust with their own loved ones. As our grandmother’s journey progressed into dementia, our mission evolved even deeper. We saw firsthand the confusion, fear, and emotional strain that memory loss brings — not only for the individual but for the entire family.

That experience shaped who we are today.

We are not just a home care agency.
We are a dementia-focused team committed to education, advocacy, and compassionate structure.
We hire caregivers we would trust in our own home.
We build systems that protect dignity.
We lead with both expertise and empathy.

Our grandmother still receives one-on-one support. She still smiles. She still feels safe in her home.

And every day, we work to give that same peace of mind to other families walking this path.

That is our why.

Senior Care Company

We’re a family-owned, client-centered senior care company throughout Illinois, Tennessee, and Kentucky. Our approach starts with a careful assessment, then matching you with trained, compassionate caregivers. We support daily living, companionship, light housekeeping, respite care, and dementia-friendly routines, always aiming to reduce stress and improve overall quality of life.

Our team makes it easy to get started and stay informed from day one. As a caregiver agency that families recommend, we deliver responsive, personal support with clear communication, reliable scheduling, and caregivers who treat clients like family.

Our Values

Integrity guides every decision we make, from protecting privacy to fulfilling our commitments. Teamwork matters, too. Caregivers, coordinators, and families communicate openly, so support stays consistent. Above all, service means going the extra mile with patience, empathy, and respect, so clients feel supported and families feel reassured every step of the way.

Our Mission & Vision

Our mission and vision are simple: help clients live with dignity at home and be a reliable partner when needs change. We invest in training and support so professional caregivers can deliver one-on-one care. For home care throughout Illinois, Tennessee, and Kentucky, we focus on safety, clear communication, and respect, now and long term.

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Request Your Free Assessment

Questions about home care? Call today for a free, no-obligation assessment and clear next steps.

Meet the Team

Monica Armour

Executive Director | Co-Founder | Certified Dementia Practitioner Trainer | Certified Senior Advisor | CPR Instructor

Monica Armour is the Co-Owner and Executive Director of Absolute Home Care Plus, bringing over two decades of experience in the home care industry. Since beginning her career in 2001 and co-founding the agency in 2014, Monica has remained committed to elevating the standard of non-medical home care through compassion, education, and operational excellence.

As a Certified Dementia Practitioner and Certified Senior Advisor, Monica has intentionally led Absolute Home Care Plus to become a dementia-focused agency. Her leadership emphasizes specialized training, structured systems, and proactive communication to ensure families feel supported — not just served.

Monica believes that quality care begins with strong leadership, caregiver development, and a culture built on integrity, teamwork, and service. She is passionate about educating families and healthcare professionals about dementia care, advocating for dignity in aging, and building systems that allow both clients and caregivers to thrive.

Donna Lalumendre

Chief Executive Officer | Co-Founder

Donna Lalumendre is the Co-Founder and Chief Executive Officer of Absolute Home Care Plus. With a heart for service and a natural ability to nurture and lead, Donna helped establish the agency with a simple but powerful vision: to create a home care company that treats every client like family.

Her leadership is grounded in compassion, accountability, and unwavering standards of care. Donna believes that trust is earned through consistency, integrity, and genuine human connection. She plays a vital role in maintaining the agency’s culture — ensuring that every decision reflects the values on which the company was founded.

Donna’s approach to leadership is both personal and principled. She understands firsthand the emotional weight families carry when seeking care for a loved one, and she remains committed to ensuring Absolute Home Care Plus is a source of comfort, reliability, and peace of mind.

Heather Maarsingh

Agency Supervisor | Certified Dementia Practitioner – Tennessee & Kentucky Offices

With over twenty years of experience in the healthcare field, Heather brings seasoned expertise and heartfelt compassion to her role. She is deeply committed to ensuring that every individual she encounters is treated with dignity, respect, and understanding.

Her passion for geriatrics allows her to approach each client with empathy, recognizing that care must address not only physical needs but emotional well-being as well. Heather believes in open communication, attention to detail, and honoring the balance between professional excellence and personal connection. She is driven by the belief that every person deserves access to the highest quality of care — tailored thoughtfully to their individual needs.

Shannon Ortiz

Agency Supervisor – Illinois Office

Shannon has always felt called to help others. From an early age, she knew her purpose was rooted in making a difference — offering comfort, reassurance, and strength during life’s most vulnerable moments. When she found home care, it felt like everything aligned.

To Shannon, this work is not just a profession — it is where her heart feels at home. She considers it a privilege to thoughtfully match clients with care providers who align with their unique needs, personalities, and routines. Her leadership reflects empathy, intentional placement, and a deep understanding that the right caregiver relationship can transform a family’s experience.

Yvonne Loveland

Team Developer | Certified Dementia Practitioner

Yvonne has always been a natural caregiver — both within her own family and for those around her in every season of life. Her passion for caregiving is rooted in ensuring that every individual feels safe, heard, and understood while receiving dependable, consistent support.

As Team Developer, Yvonne focuses on building a team of caregivers who embody stability, compassion, and strong communication. She believes in creating a safe space where clients and care providers alike feel supported without judgment. Her approach is grounded in dependability, emotional awareness, and a genuine commitment to positive, structured care routines that families can rely on.

Start Your Care Plan Today

Schedule a consultation today, and we’ll respond quickly with next steps, answer your questions, and help you choose the right level of care for your family across Illinois, Tennessee, and Kentucky.

Absolute Home Care Plus

Contact Us

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Prefer to talk by phone? Call the office near you, and we’ll explain options, discuss scheduling, and set up an assessment. When you’re ready, our team will help you take the next step with confidence.

Illinois

779-429-5000

Tennessee

731-213-2733

Kentucky

270-238-1011

Contact Us

Absolute Home Care Plus

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